OperationsUser management
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Operations · User management

User management

Search a user by name, handle, or id, open their 360° account detail, and suspend or reinstate with a reason. Personally-identifiable fields are masked; every read and state change is written to the immutable audit log (PH4-005).

UserHandlePhoneJoinedStatus
Search to find a user.

Compliance · AML freezes

Active AML suspensions

Accounts frozen by a confirmed AML case — bidding blocked (buyers) or go-live blocked (sellers). Releasing a freeze is a regulatory action: Super Admin plus a distinct dual-control partner, reason required, written to the audit log.

ScopeUser idAML caseReasonSuspended
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