Finance · Dispute resolution
Dispute ConsoleResolving a dispute either refunds the buyer up to the order gross or declines it; every decision is audited and may move money.
Triage disputes SLA-first and decide — refund the buyer (cascades a refund request + payout hold) or decline (releases the hold). Refunds above SAR 1,000 require dual-control. Every decision is audited.
0open cases
| Order | Seller | Gross | Reason | SLA | Status | |
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