Operations · Compliance
Buyer KYC reviewSubmissions land here when the vendor returns manual, the middleware is unreachable, the buyer self-escalates, or the retry limit trips. Documents are opaque kycdoc refs; no ID number is shown.
Buyer identity submissions stuck in manual review. Approve unblocks bidding immediately; reject reaches the buyer as a reason category with its own recovery path; request resubmit reopens the retry. Every decision is audited and cannot be repeated.
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Open-exposure threshold for KYC step-up
Sum of open bids + auto-bid limits
When a buyer's total open exposure (open bids + auto-bid limits + won-but-unpaid) reaches or exceeds this amount, they need KYC clear. The value of SAR 10,000 is set by the owner. There is no first-win option.
This threshold is read at bid time only once the buyer KYC step-up flag is ON.
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